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	<title>Comments on: Bl**dy BT</title>
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	<link>http://www.fidrabooks.co.uk/blog/?p=157</link>
	<description>The ramblings of a book-lover who created her dream job...</description>
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		<title>By: Jane</title>
		<link>http://www.fidrabooks.co.uk/blog/?p=157&#038;cpage=1#comment-6405</link>
		<dc:creator>Jane</dc:creator>
		<pubDate>Wed, 24 Oct 2007 17:20:28 +0000</pubDate>
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		<description>What I particularly liked about BT was the way one department rang to ask me to upgrade my broadband service to 8mb while another was wrestling with their inability to connect me about 50% of the time.  My comments to the sales girl were trenchant.

So, I feel your pain, I do.</description>
		<content:encoded><![CDATA[<p>What I particularly liked about BT was the way one department rang to ask me to upgrade my broadband service to 8mb while another was wrestling with their inability to connect me about 50% of the time.  My comments to the sales girl were trenchant.</p>
<p>So, I feel your pain, I do.</p>
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	<item>
		<title>By: Mutterings &#38; Meanderings</title>
		<link>http://www.fidrabooks.co.uk/blog/?p=157&#038;cpage=1#comment-6382</link>
		<dc:creator>Mutterings &#38; Meanderings</dc:creator>
		<pubDate>Mon, 22 Oct 2007 21:18:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.fidrabooks.co.uk/blog/?p=157#comment-6382</guid>
		<description>Big hugs! I know exactly how you feel. I am of the stamping feet and &quot;I&#039;ll scweam and scweam and scweam until I&#039;m sthick&#039; school of thought myself.</description>
		<content:encoded><![CDATA[<p>Big hugs! I know exactly how you feel. I am of the stamping feet and &#8220;I&#8217;ll scweam and scweam and scweam until I&#8217;m sthick&#8217; school of thought myself.</p>
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		<title>By: Mother at Large</title>
		<link>http://www.fidrabooks.co.uk/blog/?p=157&#038;cpage=1#comment-6381</link>
		<dc:creator>Mother at Large</dc:creator>
		<pubDate>Mon, 22 Oct 2007 20:12:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.fidrabooks.co.uk/blog/?p=157#comment-6381</guid>
		<description>Oh, dear. Sorry about the &#039;trenchant&#039; comment. It was meant kindly. Could I just point out that the dictionary definition of &#039;trenchant&#039; does offer some other, more positive meanings (which is what I intended) besides the less flattering ones you mention. Here we go:

Trenchant:

1.	incisive or keen, as language or a person; caustic; cutting: trenchant wit.
2.	vigorous; effective; energetic: a trenchant policy of political reform.
3.	clearly or sharply defined; clear-cut; distinct.

Those are good things, aren&#039;t they?</description>
		<content:encoded><![CDATA[<p>Oh, dear. Sorry about the &#8216;trenchant&#8217; comment. It was meant kindly. Could I just point out that the dictionary definition of &#8216;trenchant&#8217; does offer some other, more positive meanings (which is what I intended) besides the less flattering ones you mention. Here we go:</p>
<p>Trenchant:</p>
<p>1.	incisive or keen, as language or a person; caustic; cutting: trenchant wit.<br />
2.	vigorous; effective; energetic: a trenchant policy of political reform.<br />
3.	clearly or sharply defined; clear-cut; distinct.</p>
<p>Those are good things, aren&#8217;t they?</p>
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